Whitelisting
If ALL students, not just one or two, are experiencing a black box where content like mini-lessons and videos should be the campus tech should apply the below whitelist as a first step in resolving the issue.
In situations where the issue is not consistent and some students can access and others cannot, the first step would be clearing the cache & cookies.
White list items:
*.educationgalaxy.com
https://js-agent.newrelic.com
https://codeseven.github.io
sevencode.github.io
src.litix.io
d35islomi5rx1v.cloudfront.net
Ajax.aspnetcdn.com
www.google-analytics.com
cdnjs.cloudflare.com
cdn.jsdelivr.net
code.jquery.com
aspnet-scripts.telerikstatic.com
js-agent.newrelic.com
wistia.com
fast.wistia.net
If this still does not resolve the issue, please email info@educationgalaxy.com for tech support.